CRM Implementation for Feskova Reproductive Clinic
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01 __________ Goals and objectives
CRM implementation for reproductive clinic Feskova
About the company
Our mission is simple and clear - we strive for a healthy child to be born in every family that wants to become parents. Here you will find modern and comfortable conditions, safe advanced equipment and an individual approach to each patient. Each of the IVF doctors of the "Clinic of Professor O.M. Feskov" — an experienced professional whose knowledge, talent and skills have been accumulated over 26 years of operation of the clinic.
The main goals and objectives for the implementation of CRM for the reproductive clinic
The main thing for a company in the medical field is to remember and not forget the client. The patient registration system, which is usually in every medical center, does not solve the issue of selling and keeping a client at the sales stage - CRM is needed for this.
What did they do?
✔ Installed a boxed CRM solution\n✔ connected the required number of users\n✔ Connected all application sources to the center\n✔ Developed sales pipelines for the company and \n✔ Configured the type of deals in them\n✔ A feature in this case is the manager's ability to see the date and time of patient consultations: primary and secondary in the pipelines, as well as see the readiness of tests
The result of CRM implementation for a reproductive clinic
We helped the IVF center to optimize business processes and do such an important thing as assisting in the birth of children, even better! A good and important project for us, development for the clinic, new lives for the world!
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