CRM Implementation for the IRONSTAR Sports Equipment Online Store
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01 __________ Goals and objectives
Client:
Iron Star is a domestic manufacturer of American quality clothing with a unique approach and undeniably stylish look. The brand was founded in 2015 by a group of professionals who share an active and sporty lifestyle.
CRM implementation task for an online sporting goods store for sportswear
Using SRM\nLearning SRM\nIron Star Results
After analyzing the work of the Iron Star company, WebHome specialists selected a suitable product and created a portal, as well as made the following settings:
✔ invited employees to the portal and distributed roles and access rights among them;\n✔ set up the company structure and distributed employees to departments;\n✔ set up the CRM system (integrated with mail; set up filters for quick search; set up CRM guides;)\n✔ connected open lines\n✔ connected and set up lead generation from the client's online store;
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Result
We work for results. The main principles in the work: deep immersion, clearly identified goals and selected the most effective tools to achieve the goals.
10 people
Team
100%
Team workload tracking
100%
Take control of customer appeals
x15
Enrichment of the customer base
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