CRM Implementation for STATUS: Luxury Brand Clothing Store Chain

01 __________ Goals and objectives
CRM implementation for STATUS group of luxury branded clothing stores
About the company STATUS
STATUS is an ambassador of global brands on the Ukrainian fashion retail market.
We opened in the spring of 2001 and have been a leader in the fashion industry ever since. STATUS BOUTIQUE offers its customers more than 50 brands of women's and men's clothing, shoes and accessories, located on 1,000 square meters of fashion space in the historic center of Kharkiv. Here are collections of brands that firmly inscribed their names in the history of design, as well as capsules of ambitious newcomers, who are talked about by influential fashion icons and it-girls. Adherents of proven classics will be able to replenish their wardrobe with models from the collections of prestigious global labels, fans of restrained brevity will discover niche Scandinavian brands, and lovers of progressive design will satisfy their tastes with collections of ultra-modern brands, which are already sought after by fashion insiders. STATUS buyers annually expand the pool of presented brands with current novelties.
Goals and objectives of CRM implementation for a group of luxury branded clothing stores
build the most transparent sales system, combine all the tools for receiving applications into a single entity, get detailed customer statistics.
Results of CRM implementation for a group of luxury branded clothing stores
After discussing the task with the client, they chose the most successful CRM based on the client's needs and requirements.
✅ Installed a CRM. After the setup was verified by practice (managers worked, gave feedback), they moved on to adding point automation and designing reports.



We work for results. The main principles in the work: deep immersion, clearly identified goals and selected the most effective tools to achieve the goals.
100%
Відцифровані канали звернення клієнтів
+300%
Збагачення бази клієнтів
100%
Захистили базу від крадіжки
+155%
Збильшили повторні продажі






